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Dental health is important. Oral Genome empowers you to understand your dental health and make simple, yet effective changes for a healthier smile.

FREQUENTLY ASKED QUESTIONS


Where is my kit shipped from?

Our kits are shipped from our fulfillment center in Vacaville, California.

When is the best time to take the test?

We recommend taking the test first thing in the morning before brushing, flossing, using mouthwash and/or eating. This will allow us to get a great baseline of your saliva in its resting state.

When should I expect my kit after ordering?

We ship your kit within 2 business days.

Can I still take the test if I am on medications?

Yes, you can take the test if you are on medications.

When will I receive my results?

Once we receive your saliva sample, we deliver your results within 3 business days.

Where do you ship to?

We ship within the United States.

How accurate are your results?

Our tests are validated and undertaken in our high complexity clinical laboratory certified under the Clinical Laboratory Improvement Amendments of 1988 (CLIA), 42 U.S.C. §263a to ensure accuracy.

How will you send me my results?

You will receive an email when your results are ready. They are uploaded into a secure and HIPAA-Compliant platform.

What makes you different than what a dentist can tell me?

Dentists tell you what has already happened and what needs to be treated. Our lab analyzes and looks microscopically what is contributing and putting you at risk for dental problems such as cavities, gum disease and bad breath.

Our company was founded by dentists looking to empower patients with information about their saliva and how well their saliva fights dental risks. We are not a substitute for a dentist. In fact, we encourage you to go at least twice a year for your cleaning and checkup.

We provide an adjunctive tool towards achieving healthier teeth, gums and better breath for life. We want to minimize your dental visits, expenditure and pain, so that you can have a happier smile.

Are you going to just tell me I have cavities?


No. We will not tell you that you have cavities. We evaluate how your saliva fights tooth breakdown, periodontal disease and bad breath and we also measure and score biomarkers that influence your dental health and provide recommendations so you can have a healthier oral health.

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